146 Reviews

  • SATISFACTION
    4.9/5.0
  • RECOMMENDATION
    5.0/5.0
  • PERFORMANCE
    5.0/5.0

Shannon was a true champion for us during our 1st home buying experience. We purchased from overseas and she would do a walk through on each place while recording it and sending us almost real time videos. Shannon and Liz's knowledge of the areas and their associations made the loan process a lot easier to communicate with people she is familiar with. I would highly recommend Shannon and the Scott Team to anyone interested in using an agent in the area.

Shannon work with you and for you. She will always get the job done with your best interest in mind. She's a straight shooter and will lead you to success!!! She is unquestionably number 1 in her field!

I have delayed this home buying process for so long because all i ever here is how arduous and stressful it is but finally felt like it needed to happen. From the beginning, i could tell working with Ms Shannon Scott was going to be a delight and she would respect my expectations. She communicated and educated me through the entire process. It very important to me that i understood the verbiage and terminologie of real estate and home buying. She made sure i understood what i was doing to avoid commiting blindly to something. She always notified me right away with updates and put me in contact with specialists if i needed services. I had complete trust in Ms Scott. Her and her team way exceeded my expectations in every possible category and i am extremely greatful!

Shannon made buying our home as smooth as possible. Very knowledgeable and shared important information with us. Always available by text or phone and went above and beyond.

I have bought and sold my home with Shannon and I wouldn’t go to anyone else for my real estate! We listed and 2 days later we were under contract! I didn’t have to lift a finger when I came to ensuring everything was done professionally and on time. Shannon and her team work flawlessly together.

Shannon Scott and her team are incredibly organized and ON. TOP. OF. IT! She never had to “get back to me” about anything. She had every answer ready to go for my questions and I asked…A LOT. She had our best interests in mind when negotiating and got us what we wanted. I would highly recommend Shannon Scott and her team to anyone in the area, they go above and beyond!

As a first-time homebuyer, Shannon Scott was an excellent person to have on my side. She was professional, patient, and had excellent communication, keeping me updated throughout the entire process. I would recommend Shannon to anybody looking to buy in the area, especially to military members, as she understands the nuances of a high-population military market and VA loan requirements (from the realtor's perspective). Her cadre of people she recommended, from home inspector to loan officer, has been top-notch, and I trust her inputs. I will definitely use Shannon for any future home buying or selling ventures!

Shannon had a great track record in my neighborhood Shannon is great. She set the price of the house at a very good level and it sold quickly. I was a little challenged by the new world of electronic communications and documentation and dealing with multiple team members. Shannon was always responsive and attentive to my questions. Overall very happy with her handling of our house sale. She knows the market in our area and was key to setting the price and advising on offers. I would recommend her team to anyone wanting quick and great results.

As first time home buyer, living in a different country, and trying to buy a house wasn’t stressful enough, Shannon made it so smooth and easy. She laid out all the facts and gave us all the information we needed for the area. Shannon was there for any and all questions we asked no matter the time. There were many days she was worked after hours for us because of our time zones differences. After giving up after placing a bid on one house she told us she was there if we needed her later if we changed our minds. Boy was I glad we changed our minds. Shannon helped us find the perfect house for us. Not only was it perfect the Sellers agreed to not go to market and went with our offer. It worked out great for both parties. We worked with Liz Penn as well and she was great. She was on top of getting us all paperwork work we needed ON TIME. She held us accountable for things to get done and set reminders in a timely matter. Again if we had questions she was right there to answer. We have loved working with both ladies. Will definitely use again ( if we decide to stay in the area for good).

Shannon Scott was very knowledgeable about local resources and practices. In addition to that, she was great about staying in touch and answering our questions throughout the home buying process.

Shannon Scott and her team did an amazing job working with us to purchase a home long distance. She is very knowledgeable, especially about military moves and her services were invaluable to us. I highly recommend Shannon Scott!

Shannon Scott is the BEST around and am so happy that we have now worked with her multiple times! I love how easy she makes the entire process of buying and selling and making sure everything is taken care of!!

Shannon did a great job of guiding us through the process by explaining aspects of purchasing a new home we did not understand (i.e. tidewater). She ensured a fair price and negotiated the finished basement pricing. I am truly grateful for all of her time and energy put into our home search. Shannon is a true professional, and a credit to the Keller Williams brand. Shannon is very encouraging and does a great job of bringing calm to stressful situations.

We was looking at buying a house during a crazy time in the housing market (2021). Shannon Scott helped guide us through and find a home that met our needs. Given our children are on the spectrum, there was certain things we could not compromise on due to safety reasons (no balconies, fenced yard, not next to a busy road or train tracks) and she delivered. Our home is perfect and I feel at ease. Shannon was quick with paperwork and keeping on top of things.

We are so appreciative of what you made possible for us! We are grateful for your help through everything. You made it possible for us to be first time home owners. Thanks again for your endless work and sticking through everything with us!

Shannon Scott is AMAZING!!! She made the process of buying a house so easy and stress-free. As a military family, we are always looking for ways to eliminate stress and she absolutely did that for us, on something that is generally extremely stressful. Shannon was extremely knowledgeable and worked very hard for us. If ever I had a question she was always available to talk. I can't say enough how wonderful she is. Thank you for all you did for us!

Shannon is amazing! Im going to suggest her to everyone I know! Shes very patient as it was my first time buying a house. Im go glad she helped me find my dream home Wonderful! THANK YOU SHANNON!

Scott Team did Amazing! Thanks for everything!

My wife and I would like to thank Shannon Scott for her professionalism and effort in getting our house sold in a short period of time. Especially during these Covid times, she did all she could to make this a successful experience. I would have no hesitation in recommending her in the future. Thanks.

We can’t thank Shannon Scott, Jen Schneider & the rest of the team for their impeccable service and help throughout this whole process! They helped us find our new home while we were living out of state and assisted us in above and beyond expectations. From answering all of our questions (in different time zones), to taking and sending videos of every inch of each property. Again, thank you for all that you do and welcoming us into our new home!

Moving during a pandemic and fresh off a deployment was stressful. Shannon was fantastic and I couldn’t ask for a better experience with buying a home. I will be recommending Shannon to anyone I know who will be buying in the area.

Shannon helped us get our home here in Illinois very quickly! Would love to work with her again!

The Scott team was able to get me into my first house with ease and confidence that i was making the correct decisions the whole time.

Shannon Scott really helped us with our purchase by being available and patient. We are moving from out of state and Shannon really put in the work to make sure we felt comfortable buying a home.

Shannon and the Scott Team were on top of everything from the very beginning. We needed a quick sale due to a job transfer. Not only did Shannon have a great listing strategy, she helped us price it right and ended up with multiple interest and an excepted offer above asking price. Shannon sold us our home 2.5 years ago and we would have not had anyone else listing it when it came to us selling. Shannon and the Scott Team were awesome!!! Shannon Scott is a rock star agent.

Jen Schneider and Shannon Scott went to bat for us during negotiations with a difficult seller, were persistent with getting us what we deserved, and even helped with an inspection credit towards our final purchase, and that speaks highly of their work ethic and client care. We felt extra taken care of and always felt we were working with knowledgeable, experienced professionals.

We started working with Shannon Scott a year ago, she was very informative of local area and the overall process. We ended up not buying at that time but we remained looking and she was there for interim questions. She was never pushy, which is huge for us because we wanted to buy when we knew it was the right house and the right time. We continued to receive MLS listings (at our request). When we knew it was the right time for our family to buy, we contacted her again to move forward. Super easy process, she’s great with advice, and comes with a plethora of recommendations that any new homeowner needs. Her team was great to deal with as well. She’s been doing real-estate long enough, she’s a packaged deal. Definitely recommend Shannon Scott if you want a seamless purchase!

Shannon was great to work with. I thought she priced the house very well and was very helpful with all of the paperwork. She made sure we understood everything about the process. I would highly recommend her and in fact have already recommended her to a neighbor.

From start to finish, Shannon never waivered in her determination to find a house we would love. She's a professional, knowledgeable, and gifted real estate agent. My husband and I were on a serious time-crunch in finding our house, and she rose to the occasion. We found our house in one weekend. And a house that we are excited to call our home. I highly recommend Shannon to anyone in need of a realtor in the Metro-East region of Illinois. When and if we move again, we will use her as our realtor.

Jen was helpful and amazing. You can tell she knows her stuff. Her team did a great job

Shannon was highly recommended to me by one of my good friends. I had tried selling my property before with other realtors and was unsuccessful. Shannon is fantastic! I received an offer within 24 hours of Shannon listing the property. Selling a house from across the country is difficult as it is but Shannon made the process so easy for me and I truly appreciate it. I absolutely love Shannon!

Shannon Scott came well recommended by my mortgage broker, Michelle Dapkus from Veterans United. We could not have asked for a more qualified, professional, and overall local friendly person than Shannon Scott. Shannon had an answer for every question or concern brought up during the long tedious process. She put us first so many times and went to bat for us when things looked like someone was trying to either shortcut our build or us in general! Shannon introduced us to Jen Schneider about 1/4 of the way. Once we chose our builder, Jen’s knowledge and connections with CA Jones made for a nearly flawless build. Jen also went to bat for us everytime it was needed while continuing to show professionalism! SHANNON AND JEN MADE A GREAT TAG TEAM!!! During final walkthrough, Shannon politely agreed to disagree with the head of CA Jones and was able to persuade him to slightly change his logic. She also went out of her way to make sure we got the Master Bathroom of our dreams; even when it meant a personal sacrifice...NEVER WILL FORGET! After working with Shannon over the last 6+ months, I will look no further than Shannon when it comes to my Real Estate needs. Lastly, I will refer all friends and colleagues! Most of all, I feel like Bernadette and I have made a friend for life!

Thank you for sending Lawni our way she was a rock star. Keep up the excellent work you do

Shannon was awesome. Really knows her stuff and cares. I recommend her for anyone especially military families moving into the area.

Shannon did a great job with the sale of our house. She went the extra mile to get our house sold and closed in a timely manner. We really appreciate all her hard work and would recommend her to friends and family.

Shannon Scott's office was very familiar with military families and was extremely knowledgeable about local VA loan options. They came highly recommended from other military families (via social media and in person discussions) and had a good rating online. When we spoke with Lawni (our agent), she was wonderful: professional, kind, very competant, and an excellent guide. We will recommend both the office and Lawni to others. The entire staff, particularly Jasmine, who guided us thorough the paperwork and follow-up, was a pleasure to work with and made our closing seamless and stress-free!

Lawni Raether was extremely helpful in our home buying experience. We were moving from Florida and came up for a weekend of house hunting. She had everything ready for us and we hit the ground running. She answered all of our questions and was always very responsive to any texts or phone calls. She made the home buying experience much easier than I expected. I would recommend her to any of my friends and family.

When my family and I inquired about Shannon Scott as a possible realtor we were meet with only great reviews and positive feedback. This made the decision for us pretty easily and we couldn’t have been happier. As a first time home buyer Shannon made the experience less intimidating by explaining everything throughout the entire process and communicating with us almost daily. Working with Shannon and her team has been a delight.

We bought and sold with Shannon Scott dealing with her has been a dream. She has not only taken care of us but also all my referrals, she goes above and beyond for her clients and I couldn't be more happy. She took care of us when she we we first looking for a house the way from AZ, so if your far or local she is such a great choice!

Shannon is the best realtor I have ever worked with! Very knowledgable, friendly, and easy to work with. She kept me up to date with any news regarding the sale of my home, all in a very timely manner. She has my highest recommendation to potential/future clients!

Shannon is one of the best Realtors I have met and her expertise and experience helped me tremendously in purchasing the right home for my needs!

Shannon made our home purchase easy for us. She is very knowledgeable and great to work with. We would recommend her to everyone. Thank you Shannon for everything!

Shannon is very experienced in this area. We moved to SCOTT AFB in June so we didn’t know much about the schools and the area but she provided us with great information. Shannon was very detailed and kept us informed of everything that was going on. Very helpful. She has a great team she works with. Everyone was very helpful. She is patient and understanding. We would definitely recommend her to anyone buying/selling a home.

From start to finish, Shannon Scott provided professional and truly outstanding real estate expertise & support. She knew the area and researched to find the best house to match our family’s requirements. She ensured active communication throughout the process so we knew the latest information and kept everything on track. I highly recommend her to anyone looking for a home in this community.

Absolutely loved working with her on the sale of our home. She even helped us find a builder to build our forever home! Loved loved loved working with her. She is the best of the best! Shannon is extremely knowledgeable in the real estate industry. We listened to everything she had to say and we were able to sell our home in four days. Excellent all the way around!!

Shannon is amazing. She is honest with her clients and will work to do what is right for them. Even with as busy as she is, we always felt like our needs were important and that she was putting in all of her effort to make this happen for us. If you are looking to buy or sell a home, Shannon Scott is the best choice.

Shannon was the best realtor we've ever worked with. Being a military family I always worried if we would be able to sell and sell quickly when the time came. Shannon had the perfect vision on what updates needed done to catch the eyes potential buyers. We had a recipe for success with a great team and great marketing. We were under contract quicker than I had ever imagined. From our initial meeting to closing it was a pleasure working with Shannon. We couldn't have kept our sanity through this process without you. Thank you!

Caitlin was a pleasure to work with for the purchase AND sale of our home. We could not recommend her more highly! She was available nearly 24/7, answered even the most basic questions for us, and got our house sold in record time at full asking price.

Shannon Scott and her team are fabulous at their job! Shannon is patient, listens, kind, professional, not pushy, and looks out for her clients best interest. She found us our dream home!

Shannon was a pleasure to work with. Being first time home buyers Shannon made sure we knew the pros and cons of buying a house. We had little time to find a home; Shannon was not intimidated by the time crunch. She made herself readily available for anything we needed. Shannon Scott was honest throughout the entire process. Her knowledge of the real estate world is awesome. Furthermore, she made sure we had an easy process with the lenders. I would definitely recommend Shannon for anyone that is serious about getting a home.

As we settle into our new home, we wanted to take a minute to give Shannon Scott some serious praise for assisting us in fulfilling our dream. It was a pleasure to work with someone who listened to what we wanted in a house and not what they 'thought' we should have. It was equally reassuring to have her experience on our side when we negotiated with the sellers. She made it happen! Come the day another move is in our future, we look forward to working with Shannon again. Aaron & Stacy Smith

Shannon was amazing during the whole process! She was very friendly and professional which made everything a great experience. She made sure that we got everything that we deserved and negotiated everything amazingly!

We heard about Shannon from a local military Facebook group. People have given Shannon absolutely outstanding reviews and I understand why. She is truly fantastic. So many people had so many positive things to say about Shannon that I just had to call her for myself and when I did, it all made sense. She's a true professional who loves her job. We purchased our house sight-unseen and Shannon handled every aspect of our purchase as if she was dealing with her own home; with love, dedication, and honesty. She made buying our house easy and enjoyable which wouldn't have been the case with any other realtor. Shannon embodies what I wish every professional was. She's polite, understanding, patient (so patient!), incredibly knowledgable, helpful to the max, has incredible integrity, is an absolutely fantastic communicator (tops!), consistently accessible, approachable, and respectful. She is a true professional and there is no finer realtor out there. Our buying experience, despite complications from the seller, was flawless. Shannon carefully and deliberately handled every aspect of our purchase with care and kept us informed the entire way. Her communication skills are simply impressive and admirable. Shannon Scott is phenomenal!

Shannon got to know what we wanted quick and really helped us pick our house fast. She was and is still great. If we need anything she is still there to help keep us going with things we might need for the house!

Caitlin was amazing to work with on the sale of our house. Her market projections were more than I expected, and I was thrilled to see that we had an offer inside of a week. She is extremely knowledgeable of the area and the entire process she kept my wife and I engaged. A+++ would recommend to anyone!

Absolutely loved the level of service I received from Shannon. She was quick to return calls, answer any questions or concerns we had, and went above and beyond to make sure the home purchasing process was simple. Would recommend to anyone!

Shannon came highly recommended by three friends of mine so I knew that I wouldn't have to search for a realtor when the time came. She was like a friend from the start and I am glad to have chosen her to help us through the tedious home buying process. Shannon is very personable and has a go-getter attitude. She is definitely willing to go the extra mile!

Shannon was incredibly knowledgable, helpful, and understanding! She was patient with us and thorough through our first home buying experience! Her guidance made it an enjoyable experience. I will definitely recommend Shannon to my family and friends!

Shannon Scott’s expertise, professionalism, warmth, and respectful approach to our relationship was absolutely top notch. She understood what we valued in our dream home and through the whole search/decision-making/purchase, Shannon was very patient with us and ensured that we were able to look at options that fit out requirements. And though we decided to pause our search for a few months, she continued to follow up without being pushy and stayed connected with/respectful to us through some decision changes that we made. With all that said, the aspect that I appreciate the most is Shannon’s warm personality as by the end of the whole transaction, I and my family felt that we made a lifelong friendship/partnership with her.

She was always on top of things! We couldn't have found anyone better! She went far beyond to help us sell our home in the time frame we wanted.

While working through the process of buying a house, we had 5 time zones between us and Shannon to deal with. She made the time difference seem negligible by being available late in her day to assist with any questions, comments, concerns we may have. She utilized email, text and phone calls to maximize communication based on which medium worked best depending on the time of day. She knew we were keeping options open for both renting and buying and fully supported us in our search and we never felt pressured to focus on one over the other. When we did make the leap to buy, she clarified with us to make sure that was what we were wanting since we'd expressed renting was our preferred option. After that, it was full steam ahead! Shannon made everything so easy and stress free that it was by far the smoothest, easiest house hunting experience we've had in 6 military moves, despite having the most hurdles! Phenomenal effort by all!

We had been talking about buying a house for quite sometime and started looking online at Realtor.com and Zillow......It was when Shannon Scott started sending us property listings did we finally start seeing what we wanted. We told her our wishlist and low and behold she listened! She found us a great house. The whole buying process was fantastic! Thank you Shannon! I would recommend anyone PCSing into the Scott AFB Area to use Shannon!

Shannon Scott was excellent to work with! I felt comfortable and trusted her guidance throughout the entire process. I would highly recommend Shannon Scott to anyone looking to buy or sell property!

Shannon was referred to us by our mortgage lender who we trusted with guiding us to someone very knowledgeable and capable of helping us secure a new home. Shannon was always available and had answers to our questions at all times prior to closing. Shannon immediately made us feel comfortable with her knowledge and desire to help us relocate and find our next home. We couldn't be more impressed with Shannon's professionalism, warmth and expertise. She made us feel at ease during the entire process.

Shannon Scott gave us an excellent guidance. She's knowledgeable, helpful, sincere and very professional. We highly recommend her.

All around, Shannon was excellent. She made us feel valued as clients and helped us even when we didn't realize we needed help. She was super thorough and assertive in helping us out.

Shannon was instrumental in the buying process of my first home. She was calm throughout the process and answered all my questions with ease and knowledge. I would highly recommend her to any friends looking for a new home.

I highly recommend Shannon Scott after our personal experience with her as our agent. She clearly has the experience and knowledge to meet her client’s needs, and she has a true genuine interest and concern for her clients. Her honesty, dedication, availability, and effectiveness never wavered. I can appreciate and admire how she made us feel as though we were her only client when I know that she had plenty of other clients that she was helping through their real estate needs as well. We were very impressed!

My wife,Kim, and I had the pleasure of working with Shannon 3 times during the year. Every time was very professional and enjoyable. She made the experience of buying our new home easy. Thanks so much!

“When we met with Shannon, we communicated our expectations to her. She worked hard to accomplish what we wanted. We were blown away by her service and her results! We recommend her to anyone wanting to sell their home!”

Shannon was absolutely wonderful to work with. She is very personable, knowledgeable and has experience working with and understanding military family needs.

Shannon was so wonderful to work with. She was honest and helpful in the pre-sale phase and I knew I could trust the suggestions she made. I took her suggestions and she was exactly right, they helped sell my home faster and for more than I expected. She was patient with me and then took over when I had to move out of the area before my house sold. I would recommend her to anyone who is looking to buy or sell a home.

Shannon Scott is one of the best in her profession! She has the experience and knowledge to help anyone find their new place to call home. Shannon's additional personal experience with military life made it extemely easy to communicate our circumstances and needs. She was always available and quick to respond with any follow up informaiton we were looking for. When we had quesitons, she clearly answered them and explained the additional information that we may have not known or didn't consider. We will be sure to recommend Shannon to everyone any chance we get. We couldn't have found a better agent!

She is the best at what she does! I was completely satisfied with the experience of selling my house with her as my agent. Simply the best!

Our home buying experience was far from normal however, it was Shannon Scott that kept me from losing my head. She is extremely knowledgeable when it comes to her technical expertise. She is very ethical and transparent with her customers. She was patient with us through our long journey and helped personalize our search. Her calm demeanor helped keep us focused during the stressful process of purchasing a home. She is a very empathetic person and was not pushy at all. This worked well for me. I met with 2 other realtors during my home buying process and I felt that they were not sensitive to our family's needs and were too pushy. We ultimately went back to Shannon. I am so happy about that decision. I sincerely trust her and cannot recommend Shannon enough. Shannon does an amazing job balancing her family life with her career. For her clients to demand anymore of her time that she so generously provides, would be unreasonable. She does an excellent job balancing her schedule. It is such a relief to finally have a place that I can call home. Thank you Shannon.

Shannon was very professional and easy to work with. She made a very stressful time as easy and fun as it could be. She was very helpful and exceeded my expectations. I would recommend her to everyone.

Shannon was wonderful to work with. Very understanding, kind, patient, knowledgeable, top notch. I would recommend her to anyone looking for a realtor. I wish she could be here to help us find a home in our new location.

Shannon Scott was fantastic to work with. Fast and efficient with a great personality. Very understanding of a military families needs.

My lovely Shannon.. I am forever grateful for her!! I can't say enough about the job she accomplished by being my broker... I am not an easy person to deal with, very picky, and I have a tendency of changing my mind a lot. (I'm still sorry she had to deal with me AND my dad - who is way worse!) But she acted like it was no big deal and handled us like a CHAMP!! She nearly texted me every single day, whether asking how I was, or updating me on the status of houses/paper work/contracts/you name it. I started kind of looking for a house back in October 2016, only drive-by's and the internet, window shopping! I got serious about finding a house in about January, that's when Shannon came to my rescue. Although, we went on some road trips.. looked in 10 different towns and about 100 houses.. seemed to have absolutely Zero luck.. offer after offer and something always coming up, not in my favor. Shannon always tried to keep me positive and told me "It's just the process, trust the process!" I know after a couple months, she was getting nervous we wouldn't find anything with my bad luck also! We were ALL so excited and ready to close on my house.. it was SUCH a relief.. until after I signed by name 20,000 times and I realized it was an end to Shannon and I! I still can't let my broker go.... worst break up. I would 100% recommend Shannon Scott to anyone looking to buy or rent!!

Shannon Scott was great to us! She helped us find our rental property! She always got back to us very very quickly when we had questions about a house and who to contact about renting. She answered many of our questions about the local area. She was patient and also very thorough with her responses. Thank you again for all of your help!

Shannon was super in all aspects of the purchase and I will recommend her to my friends that are looking for a broker.

Shannon Scott is a very knowledgeable realtor and i would recommend her. She took the time one Saturday to show our granddaughters the house wwe were buying because they didn't want to move They are four and eight years old. They loved the the house and this helped to seal the deal!

All aspects of this transaction were handled timely and very professionally by Shannon Scott.

She was awesome to work with and never hesitated to help.

Shannon is very knowledgeable in all aspects of her field and the area she's serving. She made our first time home buying experience pleasant and as stress free as possible. Shannon is very good at staying in contact and being available for questions and concerns. I would absolutely recommend her to family/friends. By the end of the home buying process, Shannon felt less like our realtor and more like a friend. Very pleased with our experience! Thank you Shannon Scott!